Terms & Conditions

Last Updated: March 2026

Welcome to Smart Logistic. By using our website and courier services, you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Services

Smart Logistic provides courier and logistics services across India. By booking a parcel through our website or contacting our team, you agree to use our services only for lawful purposes.

2. Parcel Restrictions

Customers must not send prohibited or illegal items through our courier service, including but not limited to:

• Illegal substances
• Hazardous materials
• Explosives or weapons
• Perishable goods without proper packaging
• Any item restricted by Indian law

Smart Logistic reserves the right to refuse shipment of any parcel that violates these restrictions.

3. Delivery Time

We aim to deliver parcels within the estimated time provided. However, delivery time may vary due to:

• Weather conditions
• Transport delays
• Operational issues
• Incorrect address details

Smart Logistic will not be responsible for delays caused by these factors.

4. Customer Responsibilities

• Provide accurate pickup and delivery details
• Properly pack parcels to prevent damage
• Ensure contact information is correct

Incorrect details may result in delivery delays.

5. Liability

Smart Logistic will take all reasonable care while handling parcels. However, we are not responsible for:

• Damage due to improper packaging
• Loss caused by incorrect address information
• Delays due to unforeseen circumstances

6. Changes to Services

Smart Logistic reserves the right to modify or discontinue services at any time without prior notice.

7. Changes to Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page.

8. Contact Information